Baggh
Active Member
Well.. I took my XB12S to get its TX safety inspection this morning. Since I bought my XB and have it serviced at my local Harley Dealer I naturally went there. btw... this is the first motorcycle inspection I made it too... I usually trade my bikes in before owning them for a year. The XB almost didn't make it... almost traded it in on my 1125CR... but I ended up keeping both 
on with the horror...
So I pull my bike into the inspection bay. Immediately the service rep stated I needed a front AND rear tire. I knew the front needed replaced but the rear! I just had it put on at that dealer 4K miles ago. I still was going to go ahead and have it replaced. $496 would have been the final tally.
I asked the rep to place the inspection sticker on the swing arm to alleviate the rear eyesore. She said she couldn't do that... that the sticker HAD to be 10" from the plate. I blink at her... and tell her that 3 qtrs of the Harleys I see have the sticker mounted pretty much wherever on their bikes. So she recommends placing it at "X" location. I'm like... but umm.. thats about 15" from the plate... it would be jus tas far if you move it vertically down to place it on the swingarm. She just wouldn't do it.
Soooooo... I declined getting the work done there. I was ready to pull the trigger on the tires too. I understand being by-the-book... I myself am a conservative "by-the-book" sort of guy but geeze... give me some consistency. Dont tell me the sticker HAS to be within 10" but recommend a position much further than this and claim you are being by-the-book. In TX it is required that you have a "Helmet Exempt" sticker on your plate in order to go helmetless... yet 9.9 out of 10 Harley riders ignore this law. I have the Helmet Exempt sticker by the way. So... I was kind fo put off by the "adhering to the law when it is convenient" stance the dealer was taking. I have had problems with this rep in the past not knowing her stuff.
I left the dealer and went to Leslie Porterfields dealership. If you don't know... Leslie is the "fastest woman on 2 wheels". She did 234 mph on the salt flats. If you google her plenty of info will come up. I feel pretty fortunate to have so many cool bike shops around. Strokers, High 5 cycles (Leslie's shop).
Leslie's shop hooked me up. My rear tire passed inspection (the wear markers on the tire were fine the rep quickly told me). The front tire was much cheaper here but great quality (Michelen Pilots). The service dept was very cool and loved my bike. I chimed in other posts stating that Harley Dealers treat Buells like unwanted step childs. The rest of the bike community really appreciates these things.
So just going down the road saved me big bucks. Harley wanted $85 labor to change the front wheel (1 hour rate.. for a job that takes about 15 minutes). High 5 Cycles charged me about $40. AND they put my inspection sticker on my swing arm where I wanted it. The service guy said that he just went thru an insepction brush up course and that the sticker only need be in plain view. Which makes sense cause I see stickers all over the place on these bikes around here.
What was going to cost me $500... ended up costing me $192. If I would have gotten the rear as well at High 5 it would have been around $350.
Harley Dealers... you really need to up your love for the Buells... and your know-how about these bikes.
When I bought my 1125CR I actually told the salesman about how us Buell owners are treated... and that word on the street within forums and such is to stay away from Buell given the Dealer's lack of support and know-how about these bikes. He stated that he can understand how I, and others, feel this way and that it is true.. most Harley Dealers are not fond of the Buells. I asked him why... he said cause he is not comfortable talking about them cause he doesn't know enough about them.
I just blinked and thought... umm... well learn about them... you might be impressed by their engineering and power... if that isn't enough... learn because its your job.
oh well... I will no longer go to Harley for tires or any other misc. work (other than services cause i already bought the service agreement with my bikes).
I luv the Harleys and Buells (the VRod is HOT) but many of the people working at the dealers are ... well... less than professional.
on with the horror...
So I pull my bike into the inspection bay. Immediately the service rep stated I needed a front AND rear tire. I knew the front needed replaced but the rear! I just had it put on at that dealer 4K miles ago. I still was going to go ahead and have it replaced. $496 would have been the final tally.
I asked the rep to place the inspection sticker on the swing arm to alleviate the rear eyesore. She said she couldn't do that... that the sticker HAD to be 10" from the plate. I blink at her... and tell her that 3 qtrs of the Harleys I see have the sticker mounted pretty much wherever on their bikes. So she recommends placing it at "X" location. I'm like... but umm.. thats about 15" from the plate... it would be jus tas far if you move it vertically down to place it on the swingarm. She just wouldn't do it.
Soooooo... I declined getting the work done there. I was ready to pull the trigger on the tires too. I understand being by-the-book... I myself am a conservative "by-the-book" sort of guy but geeze... give me some consistency. Dont tell me the sticker HAS to be within 10" but recommend a position much further than this and claim you are being by-the-book. In TX it is required that you have a "Helmet Exempt" sticker on your plate in order to go helmetless... yet 9.9 out of 10 Harley riders ignore this law. I have the Helmet Exempt sticker by the way. So... I was kind fo put off by the "adhering to the law when it is convenient" stance the dealer was taking. I have had problems with this rep in the past not knowing her stuff.
I left the dealer and went to Leslie Porterfields dealership. If you don't know... Leslie is the "fastest woman on 2 wheels". She did 234 mph on the salt flats. If you google her plenty of info will come up. I feel pretty fortunate to have so many cool bike shops around. Strokers, High 5 cycles (Leslie's shop).
Leslie's shop hooked me up. My rear tire passed inspection (the wear markers on the tire were fine the rep quickly told me). The front tire was much cheaper here but great quality (Michelen Pilots). The service dept was very cool and loved my bike. I chimed in other posts stating that Harley Dealers treat Buells like unwanted step childs. The rest of the bike community really appreciates these things.
So just going down the road saved me big bucks. Harley wanted $85 labor to change the front wheel (1 hour rate.. for a job that takes about 15 minutes). High 5 Cycles charged me about $40. AND they put my inspection sticker on my swing arm where I wanted it. The service guy said that he just went thru an insepction brush up course and that the sticker only need be in plain view. Which makes sense cause I see stickers all over the place on these bikes around here.
What was going to cost me $500... ended up costing me $192. If I would have gotten the rear as well at High 5 it would have been around $350.
Harley Dealers... you really need to up your love for the Buells... and your know-how about these bikes.
When I bought my 1125CR I actually told the salesman about how us Buell owners are treated... and that word on the street within forums and such is to stay away from Buell given the Dealer's lack of support and know-how about these bikes. He stated that he can understand how I, and others, feel this way and that it is true.. most Harley Dealers are not fond of the Buells. I asked him why... he said cause he is not comfortable talking about them cause he doesn't know enough about them.
I just blinked and thought... umm... well learn about them... you might be impressed by their engineering and power... if that isn't enough... learn because its your job.
oh well... I will no longer go to Harley for tires or any other misc. work (other than services cause i already bought the service agreement with my bikes).
I luv the Harleys and Buells (the VRod is HOT) but many of the people working at the dealers are ... well... less than professional.