I have a 2014 ultra limited and it poped . I downloaded the new version of software and it stopped.
I just got my FLHX on Christmas Eve and it pops. I called the dealer. I also tried installing the latest version of the software update.
StreetGlide11, do you have the same system I have? , I have the 4.3 Infotainment system, not the 6.5. I followed the PDF instructions on the HD site where I found the latest version, which I think is 1.17.1.2??? When I plugged my flash drive into the system it did not recognize the device, or something to that effect(I don't recall the exact wording).
Is this what fixed your problem? If you can shed any light that may help us it would be appreciated.