I have AAA here in Massachusetts. I've had it for years. I have used it on quite a few occasions form myself and family members too. I can't complain. I just prepare myself for about a 2 hr. wait. Still, it's better than nothing.
Unfortunately, here in Ma. AAA isn't available for motorcycles!
I have been with a friend when his bike broke down and he did use his Hog membership. Same deal. You wait around 2hrs. for them to come and load it on a flatbed truck. They towed it over to my house where he could work on it afterwards. Every year I subscribe to HOG just so I can have some kind of towing in case I ever need it. The HOG magazine seems to be one big infomercial with a few articles tossed in to keep it interesting. They do give you some pins which I toss on a shelf in my garage along with my other HD items.
I suppose some kind of towing package is better than none at all when you are stranded out in the middle of nowhere!