I did go to the sales manager but he backed up the floor sales guy (which he should do) and said I was wrong. But that is OK... In the end I went somewhere else.
How I don't know, but this dealership is still in existence. The place is always empty. This is the same place that uplifts common items (gaskets,filters, high usage parts) by 10% OVER MSRP. Then he says, "because we love you and appreciate your business, we are going to cut you a 10% discount".
But there is one positive thing I can say about this place and that is there's always paper towels and soap in the restrooms!