I have an 02 softail with 49,000 miles on it. The oil was changed every 3000 miles with 20w50 harley oil,my tensioners were ok the shoes were worn about halfway. My mechanic said that they fail because of riding them hard and not changing the oil,at regular intervails. HD says change the oil every 5000 miles but you have to figure in your riding conditions. I live in east Texas where it is hot and humid, which can be brutal on an air cooled engine. My fix to the problem was have a S&S 510 gear drive set up installed,no more chain or tensioners to fail and improved rideability, the cams are bolt in no head work and the power these cams generate is where you need from idle up. Cruising down the hiway at 55 to 70 mph there is no lag in throttle response. I would highly recommend this set up for any twin cam engine,its easy piece of mind not to worry about cam chain failure.