I have also dealt with both. Both have always been nice to me. I even ordered some HD oil and filter from Man O War. Parts guy was top notch.Nightmare on Elm Street for some of you guys ! Dang if I aint lucky. I am equal distant 100 miles, from Man O’ War HD in Lexington, Kentucky and Knoxville HD in Tennessee, so depending on which way I travel as to which one I patron, though Tenn does have higher tax. So far no bad experience at either except the contents of my wallet mysteriously evaporates each time I go to either.