OK Folks-
I have not been ignoring the requests for more information. I was just waiting to get a few more facts about the situation. I do know one of the riders involved in the events this past Sunday, and I wanted to determine if the dealership was going to follow-up on their "threats" before shaming them to the world.
The dealership is Killer Creek Harley-Davidson in Alpharetta, Georgia. In the particular scenario that I followed-up on, a 2010 Street Glide was dropped at low speed (< 3 mph). Upon inspection (by myself, the rider, and bystanders) the only visible damage was a small paint chip on the front fender.
This afternoon, the GM of the dealership did call the rider and disclosed the following:
- More than $1,600.00 in damage had occurred.
- He was willing to use "take-off" parts kept in the back to replace an alleged scratched rear muffler.
- The scratched fender would be returned to the MoCo as an alleged "damaged product upon arrival" and "hopefully" be replaced.
- After "employee discounts" (cost + 10% on parts and 30% off labor) the rider is "responsible" for $214.00 in damage to the right floor board, floor board bracket, and the engine guard (all of these items appeared unscathed on my initial investigation).
Ironically enough, the GM did not mention or pitch the purchase of a new vehicle to the rider upon the phone call today.
You can click
View attachment demo%20release.pdf to view the release form used for the demo ride. I do not claim to be an attorney; however, I do have a legal background. The disclosure seems to establish a "hold harmless" claim from damages and injuries sustained to the participant, but not the rider's burden of responsibility for damages incurred by the dealer.
Riders Beware!