I know I'm digging up the past here with this old thread, but I fixed this issue, somewhat. I took it into the dealer and $300 some odd bucks later, it hadn't changed at all. Frustrated, I bought a bike jack, a spare neck bolt, and did the fall away test myself. First thing I noticed, once I got all the stuff off of the handlebars etc. as the manual states, is that I couldn't get the front wheel to stay in the straight position. Even when I moved it most of the way to the right (opposite side from the caliper), it would start moving toward the left and then gain speed until it slammed into the left stop. I took the acorn nut off the neck and, to my amazement, could spin the neck bolt with my fingers. That's loose! I used my new tool (made from the spare neck bolt per the manual's direction) and took about 2 hours of testing and tightening until the fall away was much better. I eventually tightened that nut quit a bit (still not much muscle) until things worked better. I put it all back together and gave her a ride. Still a slight wobble, so I tightened it just a slight bit more, and rode her again. NO WOBBLE, well, only vary rarely now and then its slight. The bike handles MUCH better now in the curves and even in the straight-aways. I think I am going to find a different dealer. I feel like I gave them $300 some odd bucks for keeping my scoot in their garage for a week.