In Canada all dealerships are governed by Deeley HD out of Vancouver, who dictates and supplies every HD part in Canada.
I understand the need to bring people through the doors. Most dealers in Canada have the same prices, some a little higher/lower, but are all controlled by Deeley in Vancouver.
We have a dealership in Oshawa that has a web site but not all parts from the catalog are available, it seems like they sell off returned items or one-ofs on the web site.
I guess it's OK for some dealers or Deeley would hammer them for sure.
In the past few years I've noticed all HD dealerships around Ontario offer some Kuryakyn parts that they obviously know we buy so they start stocking them. Aftermarket "Gears" bike covers are another item I see in the Ontario dealerships, so they must have some leeway for selling aftermarket items. I bought a K&N air filter through a HD dealer and he ordered it through "Parts Canada" which is a huge parts distributor up here.
I have bought numerous items from HD dealers in the States for a lot cheaper than up here and they always appreciate the business, very helpful, respond to an email right away, and quick to ship. Even after the border stings me with what seems like random item checks and taxes, the items from the States is less expensive.
I'd like to shop only in Canada to help the economy but our prices are so high I get it where I can save money when possible.
We have independants near me that have showrooms full of HD parts, clothing and even stamp your warranty book for service and the genuine HD parts are in the original packaging, so where do they get them? The prices are usually competitve with a HD store. Hmmm, does Deeley Harley allow this or do they buy from a dealer at discount volume prices?
I can't understand why Canadian HD dealerships, now that our dollar is up high, doesn't drop what seems like 25% higher prices than U.S. and perhaps cut down the cross border shopping we Canadians do.
If Deeley HD orders our dealers to stop selling on Ebay, some of these independants will certainly fill the void.