Actually, the General Manager is a great guy and is a friend of mine from the HOG chapter. I've been waffling on wanting to get a new one for awhile now but have managed to "Step away from the shiny new bikes". This makes my 5th Harley so I've rode this rodeo a couple of times already. Thanks, guys. It's a beautiful bike. And for all you folks that have been told that the new Ultra's ride so much better than the pre-09 models...start believing...I thought it was a load of hooey too but it's true! The new 103 is awesome and there is ABSOLUTELY NO HEAT ISSUE like the '07 96" motor had with stock exhaust.