Just remember, motorcyclists are a minority and the movers and shakers who makeup the landscape ARE NOT MOTORCYCLISTS either. Management, finance and similar do not make a great company alone, BUT they keep the business alive setting up plans and achieving goals. Being an Engineer or Inventor alone with a good idea or top notch equipment does not make you a business, finance, or management genius, that is why they had to hire outside.
Smitty is right, give the man a chance...his core competence is not riding and living our HD lifestyle, so what? It is ability to select and manage a team over the next few months/years to turn a company that has been complacent, considered customer satisfaction/service as secondary, ran up expenses and did little up until recently to stop the bleeding, resting it's laurels on a failing businesss model, seeing falling ridership and sales, even before the economy melt down.
His job is simply to save that which we riders enjoy, what we currently call "our" two-wheeled life style of choice, for our children, future riders and long term growth and stability. I think being a competent rider or getting himself killed in the process over an incident (or accident to be precise) is not high on anyone's priority list right now. :coffee