I have already gone through Harley Customer NO Service, they side with the dealer. Even when they said the dealer was wrong. I love Harleys but I hate this dealer, if he won't take the Sportster in on trade like he should.
I'm going to drive down to his store on weekends, and stand on the street with a protest sign. Just to see if I can stop people from going inside.
We took in a 09' Harley Sportster to trade in on a 2010 Harley Street Glide special order. We were told by the salesman that we would have to take our trade-in to the original selling dealer to make the trade, not them. The salesman (rick)also told us that they didn't take trades, even though they had used bike on the sales lot. He told us that they had to many Sportster’s and didn't want ours. There was 3 of us there when he said all this, and we all heard him. We rode the Sportster down there to make the trade, it was in there lot. We wanted to leave it there, when he wouldn't take the trade we took the bike home and are trying to sell it our self. Harley Davidson ran a Promotion in 2009 that if you bought a New Harley Sportster you could take it to any Harley dealer with-in a year and trade it in for full MSRP. They won't honor this, so I have no recourse but to file this complaint.