Dealers You Wouldn't Recommend.

[Cagetender]

Re: bad dealers tell us what happen

I would not recommend "The Shop" Sudbury Ontario. They played me from the word go .Bought a Harley 2008 Sportster,cash on the barrelhead .Promised me a helmet but reneged on deal. It took me 21 days to get my bike delivered after numerous phone calls . Also did not replace a faulty IAC valve on the warranty.I only had 10 days left on the warranty so they waited til it was finished . They apparenly "cleaned 'the throttle body and changed a "Totally plugged" air filter and charged me 160 dollars . You know what bike Im getting next? I was going to get a big twin and Im going to get a V star Roadliner. Great bike, non of the headaches.

 

[crazyanimal]

This might not be of any help but Eldridge's HD dealership in Saint John, NB Canada should be watched.

Hubby bought his bike there used and found out that the front tire has weather marks on it. That should not have been sold that way and he never noticed while in the dealership looking at it.

I purchased my bike there and they were great getting my money but not so great with the after care for their customer. They did lie to me about my interest rate while applying for my bike loan. I am a high rate and they said if I paid for a year or so, my rate would lower dramatically. I went to another dealer and they said no, it would not.

I had my bike in for service with them and each time the service continued to be different pricing. Then I was having issues with my bike revving and spark knocking and just not acting properly. I complained to them over and over about it and they knocked me off as a "new rider" and a "woman" and I got upset with them. They finally checked it and realized it was as simple as my air cleaner and plugs needing changed. Wasn't that something they were suppose to do when I paid my $300 service fee??

I had issues with my horn from day one and finally got it changed under warranty at a dealer in the US.

I also found out later that my pipe had no bolts in it and was rusting where it connected to my bike. Eldridge's was suppose to service this bike and should have noticed it but did not or failed to deal with the issues.

Then the last time I had my bike in to see them I asked them about seeping on my engine. It is seeping from my seal onto the fins of my engine and they said that was normal, all Harleys seep. This is a brand new bike, it should not seep. I now have to take it to the US to that dealer in order to get the seal replaced while still under warranty.

I was down there a few weeks ago and wanted to talk trade in. Yes, I've only had my bike for a year and a half but I am ready to upgrade. Once we talked and they realized how much I still had owing on mine he walked away and didn't want to talk to me anymore. I felt like a piece of (EDIT) because instead of educating me and helping me decide what bike I wanted to upgrade to "LATER", they walked away because I was no good to them anymore. No, they were not busy either so he could have took the time to talk to me and help "encourage" me to purchase from them again down the road.



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Overall their sale and customer service while buying is great but the after care is absolutely terrible.

 

[glider]

It sounds like they are giving you a hosing from what you posted here. Harleys aren't "supposed" to seep and my suggestion would be to find a better dealer that has your interests at heart.

 

[EmeraldCityRider]

Re: BAD Dealer, Rocket Harley, Alabama, USA

If you want a no nonsense deal at MSRP then you should call Old Fort Harley Davidson of Fort Smith, AR. They only add MSRP HD Freight (from the HD Bike Catalog), $350 for set up, and then any options from the factory i.e Security $370, ABS $845.....no crazy mark ups and no back and forth stupid stuff. They will also give you a very good trade in price for your used HD. I am riding my '08 Road Glide down there and picking up a 2010 Ultra Classic because the deal was so good. Top $$ for my trade in and a big savings on the 2010. I know part of that is due to the 2011's coming in a few weeks but still a great deal. Ask for Ryan, Frank or Michael and tell 'em TJ sent you.

Oh yeah, they price all there bikes at HD MSRP Too.....

 

[fin_676]

Not very often i buy a new vehicle often but here in the uk the dealer of whatever vehicle you are buying should quote the on the road price
however in the distant past i remember delivery number plates and pre delivery inspection being added extras

Brian

 

[glider]

If I'm not mistaken the "dealer prep" on new cars is against the law now but they manage to shift the title to "documentation fees" so they still rip you off one way or the other.

Most times it's a negotiable fee so always try it.

 

[bignew]

I just had one brief conversation with a gentleman at F & S in Dayton OH, and I won't frequent their shop. All I wanted was some information about work they did on a bike i purchased and they were real short with me. Everyday I like Hale's in Mansfield OH.

 

[glider]

Hey guys

You suppose we could keep the chat to the other forums and not the specialty threads?

We try to keep these threads limited to only the Dealers You Wouldn't Recommend.

Thanks

 

[WI_Jeff]

I am very opinionated. It takes quite a bit to get me mad, but I stay that way. If you are traveling through Wisconsin and want my opinion, drop me an email because I do not want to get anyone mad about me bashing.

 

[HDDon]

I am very opinionated. It takes quite a bit to get me mad, but I stay that way. If you are traveling through Wisconsin and want my opinion, drop me an email because I do not want to get anyone mad about me bashing.

This thread is not a place to take lightly. It is not a platform to bash anyone or any dealer. This thread is here for you to warn other members of the problems and lack of service you recieved at a dealership. If you have real issues with a dealer and you discuss them with their management or owner and still feel that you are not being treated fairly you have an obligation as a member of this forum to bring it to our attention. Anyone can have a bad day, but if you have been treated poorly or unethically and the situation is not corrected please understand that the forum wants this information.