Jonas
Junior Member
It's all good Rocket, you're alright, sounds like the service manager you have is a touch arrogant though, especially since most of the real good tech's have went to aftermarket shops because of the way Harley shops pay anymore, reputation keeps keeps the tech's busy, not bad mouthing the competition. My service director paid me a visit last spring and told me "if the customer doesn't complain about the price you're not charging enough", well I thought customers traveling 150 miles to my shop, sometimes passing his store was a sign that saving the customer what you could worked for me, plus all my tech's had bikes on their lifts and were busy. I think you'll be very happy with what you're having done, you're just lucky I wasn't the service manager or you would bought cams too
I wrote a post praising the INDY I use just for this reason. But I deleted, I thought it could have taken as an insult to Chopper. I feel better about posting it now.
The guy I use, worked for Harley for years. He has fantastic reputation, and cares about keeping it. Better communication, Plus you know it is either him or his one employee that will be working on your bike. I would take a Good Indy over a unknown dealer anyday. IMHO